Terms of Service

1. Introduction

Welcome to Refund Express Solution. These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

Refund Express Solution assists individuals and businesses in recovering refunds from companies, including transport, logistics, and e-commerce platforms. Our services may include:

  • Filing refund claims on behalf of clients.
  • Providing guidance on refund processes.
  • Assisting with chargebacks for credit card and digital wallet transactions.
  • Negotiating with companies to secure refunds.

3. Eligibility

To use our services, you must be at least 18 years old and capable of entering into a legally binding agreement. By using our services, you confirm that you meet these requirements.

4. User Responsibilities

When using Refund Express Solution, you agree to:

  • Provide accurate and complete information regarding your claim.
  • Cooperate with our team throughout the refund process.
  • Not use our services for fraudulent or illegal activities.

5. Fees and Payments

Our services may be subject to fees, which will be communicated to you before proceeding with a claim. We offer a mix of success-based fees and fixed charges, depending on the complexity of the claim. Payment terms will be outlined in the service agreement.

6. Refund Policy

We do not guarantee the success of every refund claim. Fees paid for our services are generally non-refundable unless otherwise stated in a separate agreement.

7. Limitation of Liability

Refund Express Solution is not responsible for any losses, damages, or liabilities resulting from unsuccessful claims, delays, or decisions made by third-party companies. We provide assistance based on available information and company policies.

8. Termination of Service

We reserve the right to terminate or suspend access to our services at any time if we suspect misuse, fraudulent claims, or non-compliance with our terms.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.