FAQs

Refund Express Solution – Frequently Asked Questions (FAQs)

1. What is Refund Express Solution?

Refund Express Solution is a global refund recovery service that specializes in helping individuals and businesses recover funds from companies that are withholding refunds. We handle disputes with transport, logistics, e-commerce, and various other sectors.

2. How do I submit a refund claim?

Simply contact us through our website or fill out the claim submission form with details about your refund issue. Once submitted, our team will begin investigating your case and work directly with the company on your behalf.

3. What industries do you cover?

We handle refunds in the following sectors:

• Transport & Logistics (e.g., shipping, airlines, freight companies)
• E-commerce (e.g., Amazon, eBay, online retailers)
• Other Sectors (e.g., subscriptions, travel agencies, online services)

If your sector is not listed, feel free to contact us to see if we can assist!

4. Do I need to pay upfront for your services?

We offer a mix of success-based fees and fixed charges, so you only pay if we successfully recover your refund. Our success-based fees are typically a percentage of the recovered amount, and we are transparent about all costs.

5. How long does the refund process take?

The duration of the refund process varies depending on the company involved and the complexity of your claim. Typically, disputes take anywhere from a few days to a few weeks. We’ll keep you updated on the progress of your case.

6. What happens if I don’t get my refund?

If we are unable to recover your refund, you won’t be charged our success-based fee. However, certain cases may require additional steps or higher-level intervention, which we will discuss with you before proceeding.

7. Can you help me with chargebacks for credit card or digital wallet payments?

Yes, we assist with chargebacks for credit card and digital wallet payments. Our team will guide you through the process, and we’ll represent you to your bank or payment provider to increase the chances of a successful chargeback.

8. Do you operate in my country?

We operate globally, so we can assist clients regardless of their location. Whether you’re in the US, Europe, Asia, or anywhere else, we’re ready to help you recover your refund.

9. How much do your services cost?

Our pricing is a mix of fixed and success-based fees. We charge a percentage of the recovered amount if we are successful, and we may have small fixed fees for consultation or specific services. Please contact us for a more detailed quote based on your case.